The client partnered with Tridhya Tech to build a bilingual online grocery delivery platform on Magento 2 serving the Saudi Arabian market. The project focused on creating a localized shopping experience with AI-powered recipe discovery and recurring subscription deliveries.
The solution included an AI Chef chatbot with natural language recipe generation, a recurring subscription delivery engine, phone-based OTP authentication, and full Arabic localization with RTL layout support. The new platform enables customers to discover grocery products through conversational AI and automate their regular deliveries through flexible subscription schedules.
Tridhya Tech developed a localized e-commerce ecosystem featuring OpenAI-powered chatbot interactions, LangChain-based retrieval pipelines, automated subscription scheduling, and bilingual content management to help the client deliver a more personalized and regionally relevant grocery shopping experience.
Customers could not search for ingredients or recipes and get product recommendations in a natural, conversational way. The platform lacked an intelligent search experience capable of understanding meal planning needs and suggesting relevant grocery products.
Customers had to manually reorder regular grocery items with no option to set up automated subscription deliveries. The platform required a configurable subscription engine capable of handling flexible delivery schedules without manual intervention.
The platform did not support Arabic, limiting accessibility for Arabic-speaking shoppers in the Saudi market. The interface also lacked right-to-left layout rendering, creating usability issues for the primary target audience.
Tridhya Tech implemented an OpenAI-powered AI Chef using LangChain and RAG to generate recipes from natural language queries and recommend relevant grocery products. Customers can add recommended products directly to their shopping cart for a seamless discovery-to-purchase experience.
A flexible subscription engine supports daily, weekly, monthly, and custom delivery schedules with automated recurring order generation. It also handles mixed carts, dynamic pricing, taxes, and saved payment methods for seamless subscription management.
The platform provides complete English and Arabic localization with seamless RTL/LTR layout switching and bilingual content management. Phone-based OTP authentication ensures a secure, mobile-friendly experience tailored to regional users.
The platform brings AI-powered recipe discovery, automated subscription delivery, bilingual localization, and phone-based authentication together within a unified online grocery ecosystem.
The solution enables customers to discover products through conversational AI, automate regular grocery deliveries through flexible subscription schedules, and shop comfortably in Arabic with full RTL layout support. AI-driven cross-selling connects recipe exploration directly to product selection, while automated cron-based scheduling handles recurring orders without manual intervention.
With bilingual content management, mixed cart handling, saved payment methods, and phone-based OTP authentication, the platform provides a scalable foundation for delivering a localized and technology-enabled grocery experience across the Saudi Arabian market.
Microsoft.net
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Tridhya Tech is a full-service software development company focused on delivering solutions for Web & Mobile Applications, AI & IoT to clients globally. We believe in technological empowerment and provide end-to-end tech solutions to build an effective digital presence.
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